Overview

Sales for our pre-mixed and bespoke mixed flower essences for people and animals are final and not eligible fora refund or exchange unless the item arrived damaged.

I the case of damage on arrival we ask you for photographic evidence to be emailed to hello@charlottewisewellbeing.com
before a replacement can be sent out to you.

Additional non-returnable items: Gift-Cards

Refunds

We do not issue refunds.

Exchanges

We only replace items if they are defective or damaged in transit from our address to your address. The exchange will always be a replacement of the damaged item.

bout your return.

Contact us at hello@charlottewisewellbeing.com for questions related to our refunds policy.